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Cloud Experts India

Salesforce Support & Maintenance

Salesforce adoption and full utilization is by far a bigger challenge than Salesforce implementation. Onging support and continued enhancements are critical to the success of your Salesforce implementation. Your Salesforce implementation sees new features every quarter and it is essential for you and your teams to have access to quality support services to make the full use of these enhancements and changes

Why Choose Cloud Experts

  • 13 Years in CRM Implementations
  • 400+ Projects successfully delivered
  • Certified Salesforce partner
  • A team of certified Salesforce developers and Consultants. 
  • Industry expertise in manufacturing, retail, professional services, healthcare, banking, telecoms, etc
  • 100% dedicated to Salesforce Implementation 

Salesforce Support Services We Offer


Salesforce Support

Managing Salesforce requires a thorough knowledge of Salesforce, and outsourcing to a salesforce.com partner like Cloud Experts makes it easy. To establish a well-managed Salesforce, you want to work with someone who is an expert on Salesforce and who knows how to perform all the common Salesforce administrator tasks, including

  • Creating and modifying reports and dashboards
  • Making changes and updates to page layouts and custom fields
  • Creating and modifying workflow automation and flows/processes
  • Manipulating and reformatting data
  • Managing users and troubleshooting Salesforce errors

At the end of the day, maximizing your investment is driven by user adoption, which in turn is boosted by delivering a great Salesforce experience. Aress Software, can provide you experienced administrator’s giving timely and dependable support to significantly increase this adoption.

Monitoring & Administration

  • We carefully observe and proactively monitor Salesforce implementation and provide ongoing advice after identifying the areas of improvement to offer the recommended course of action.
  • Our Salesforce support services help to offer an error free system functionality, unhindered user support through training and demo, improvement on existing functionalities, security management, mapping your customization needs so that you can gain momentum in your business.

Bug Fixing and Resolution

  • We offer the improvement plans that can maximize the potential of your existing infrastructure by add-on functionalities, reviewing the code and eliminating the errors in it, fixing performance issue to take care of your business needs.
  • Our team upkeep ourselves with the latest CRM trends and updates. We strive to offer you with the stable performance of your Salesforce Implementation and offer the improvement plans with enhanced features and functionality to keep your business running smoothly.

User support and assistance

Whether you need a complete salesforce implementation solution or you want to do a check on existing Salesforce solution whether it is implemented correctly and providing maximum benefits to your business, we can help you and offer complete support and assistance to make out the most of the Salesforce features.


Services Offered By Cloud Experts ​

  • Apex updates/ enhancements​
  • Lightning component updates / enhancements​
  • Visualforce page updates / enhancements​
  • Release readiness & office hours​
  • Sales & service process updates & enhancements​
  • Security updates
  • Solution optimization / code that scales​
  • Continuous org monitoring​
  • Metadata management via Elements.Cloud​
  • Salesforce data management and security

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